I have worked at Sonic for a year. Every time I answer the speaker I say the same thing. "Thank you for choosing Sonic, this is Allison, how can I help you?" Normally people will tell me their order, I will tell them their total and it will be fine. But I always get those customers that are in a bad mood. They start yelling through the speaker, cuss me out cause I didn’t hear what they said because they were yelling. It's just bad sometimes. When I finish taking their order I have to make a suggestive sale. "Your total will be 13.27. Would you like to add cheese sticks or cheddar peppers to your order?" "NO! Nothing else." Is what I get in response. It makes me so mad when people say that. Can they not just say "No thank you." Why do people not understand it's a part of my job. I’m not just saying it to waste my breath or rip you off. I'm just trying to do my job to the best of my ability.
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